A mobile phone and a tablet

30 July 2024

Polar Moment’s Payments Perspective: July 2024

July's highlights: our perspective on the revised Payment Services Directive and “The largest IT outage in history”.

Revised Payment Services Directive (PSD3) in the European Union

The proposals for the revised Payment Services Directive (PSD3) aim to enhance consumer protection, promote innovation, and improve security in electronic payments across the EU. Key changes include stricter requirements for strong customer authentication (SCA) and increased transparency around fees. Businesses will need to update their payment systems and procedures to meet these new standards within an 18-month transition period, bringing the changes into effect in 2026. More details can be found here (opens in a new tab).


Blue screen of death on a laptop

CrowdStrike's IT Outage

This month, a faulty software update by cybersecurity firm CrowdStrike resulted in what is being termed “the largest IT outage in history.” (opens in a new tab) The incident caused widespread disruptions across airlines, banks, health services, and retailers globally. This outage serves as a stark reminder of the importance of rigorous testing (opens in a new tab) and robust contingency planning in maintaining secure and resilient IT systems.


Attendees at a conference held at the Hippodrome Casino in London

Debit Card Payments on Fruit Machines

The department for culture, media and sport (DCMS) recently published its decision to lift the ban on the use of debit cards on gaming machines. In response, the amusements industry has been proposing solutions to facilitate this transition. These aim to enhance user convenience and reduce reliance on cash, while ensuring robust security and compliance with stringent anti-money laundering (AML) regulations.

At the GBG conference in London earlier this month, Polar Moment director, John Rozek (pictured above), discussed these developments. He highlighted the need for the industry to adopt advanced payment technologies that facilitate seamless transactions and reduce the risk of gambling harm. He also emphasised the importance of player protection measures, such as minimum transaction times and safer gambling messaging. More insights can be found here (opens in a new tab).


Pool Pay payment terminal mounted on the wall

More Payment Options for Pub Pool Tables

Game Payment Technology (opens in a new tab) (GPT), continues to drive the amusement and gaming machine industry forward with its cashless payment solutions. Installations in Hampshire pubs, near the company’s Basingstoke headquarters, allow customers to pay for pool games via card payment terminals.