At a Glance:
- Overall satisfaction score of 10 out of 10!
- 100% of respondents said they would recommend Polar Moment.
- Supporting The Proper Blokes Club charity.
5 March 2024
Polar Moment Customer Satisfaction Survey 2024
With an impressive 10 out of 10 average satisfaction score and a remarkable 100% likelihood of recommendation, Polar Moment continues to excel in customer service.
Survey Results:
Polar Moment is committed to providing great customer satisfaction. We work hard to nurture our customer relationships and this shines through in our 2024 survey. Respondents commented on how Polar Moment provided expert advice and fulfilled all their project requirements.
In terms of overall satisfaction, every respondent scored Polar Moment an incredible 10 out of 10! All respondents said they were very likely to recommend Polar Moment to a friend or colleague. We’d be very happy to ask any of the respondents to talk to prospective clients: please get in touch if you are interested in this.
What Our Customers Said:
"Agility, responsiveness and availability for support and technical advice. Offering pragmatic solutions to thorny problems and offering commercial flexibility to deliver an oft-changing road map."
Ewan Smith Red Bee Media
"Pro-active approach in terms of highlighting issues that we were not previously aware of and continually chasing other stakeholders for their deliverables and updates to ensure timescales were met and costs minimised. Communication was always clear and effective."
Tanya Parker - Goodbox
Charity Donation:
Every year Polar Moment selects a charity to receive a £10 donation for every completed survey. This year The Proper Blokes Club (opens in a new tab) was nominated by one of our directors, John Rozek, who regularly joins the club’s walks. The Proper Blokes Club is a fantastic charity. It gives men the opportunity to walk and talk, making sure no one is alone in their struggles. We are proud to be supporting this cause.