Production Operations

Polar Moment has extensive experience operating and maintaining high-volume, resilient, secure, live payment systems. Our services range from fully outsourced managed services to providing key experts to work alongside your in-house staff.

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Polar Moment can host and manage your payment platform. We provide specialist resources to support your production operations, working alongside your in-house staff, or specialists to fill short-term resource gaps.


Delivering and maintaining a live payment platform requires specialist skills, which many organisations find difficult to provide in-house.


To meet customer requirements, staff must be expert in the specific requirements of high-volume, high-resilience payment card systems. They require a thorough understanding of the application software and its configuration, as well the underlying operating system, database and overall technical environment. Teams need to be able to manage systems 24x7x365.


Polar Moment offers teams of operations analysts, support engineers, platform specialists, and service delivery consultants, as well as IT operations management. We work with our clients to produce operations and capacity plans, process definitions, improvement, service delivery, and SLA management. All our staff have a proven track record in managing business-critical payment systems and are experts in the leading payment card applications, technologies, and data communication solutions. We provide PCI-compliant operations with fully vetted staff.

Our clients include three out of the four main card acquirers in the UK. You can find more of our clients below: